Emergency Services

$100 + $75/hr, 1hr minimum
24-48hr Response Time: $75 + $75/hr, 1hr minimum 

* rates are for within Eugene/Springfield city limits *

For 48hr+ response time, please see Technical Support Services
Call (541) 345-6015 as soon as your problem arises. We will identify and, if possible, address your problem on the telephone. Techs are dispatched after minimal telephone troubleshooting.
Situations that may require emergency service:
  • Internet Connectivity, email, and website issues. 
  • Server failures and errors. 
  • Workstation failures and errors. 
  • Data Recovery. Hardware replacement. 
  • Database corruption.